Carpet Cleaners Docklands Modern Slavery Statement

This Modern Slavery Statement sets out the steps Carpet Cleaners Docklands has taken, and continues to take, to prevent modern slavery and human trafficking from occurring within our operations and supply chains. We recognise our responsibility to respect human rights and are committed to improving our practices to combat any form of exploitation.

Our Commitment and Zero-Tolerance Policy

Carpet Cleaners Docklands operates with a strict zero-tolerance approach to modern slavery, human trafficking, forced labour and child labour. We are committed to acting ethically and with integrity in all our business dealings and relationships. We expect the same high standards from everyone we work with, including employees, contractors, suppliers and other business partners.

We will not knowingly engage with any organisation that is involved in, or complicit with, modern slavery practices. If such practices are identified, we will take immediate steps to suspend or terminate the relationship, subject to a full investigation and any applicable legal obligations.

Our Business and Supply Chain

Carpet Cleaners Docklands provides professional carpet and upholstery cleaning services to residential and commercial customers. Our supply chain includes manufacturers and distributors of cleaning products and equipment, providers of uniforms and personal protective equipment, and subcontracted service providers.

We recognise that modern slavery risks can be present at multiple levels of the supply chain, particularly where goods or raw materials originate from higher risk regions or industries. Our objective is to maintain visibility over our supply chain and work only with partners who share our commitment to ethical labour standards.

Supplier Standards and Audits

We require our key suppliers and service providers to adhere to our standards on modern slavery and human rights. As part of our supplier approval and ongoing management process, we:

Assess potential suppliers for ethical and labour practices before entering commercial relationships, including consideration of their policies on modern slavery and labour rights. Seek confirmation that suppliers comply with all applicable labour, employment and human rights laws in the jurisdictions where they operate. Reserve the right to conduct audits or request evidence of compliance, such as policies, risk assessments or training records related to modern slavery and workforce welfare.

Where appropriate, we may carry out on-site visits or remote reviews focusing on working conditions, recruitment practices and use of subcontracted or agency labour. Any identified non-compliance will lead to corrective action plans, enhanced monitoring or, where necessary, termination of the business relationship.

Reporting Channels and Whistleblowing

Carpet Cleaners Docklands encourages the reporting of any concerns relating to modern slavery, human trafficking, unsafe working conditions or unethical labour practices. Employees, contractors, suppliers and other stakeholders are expected to raise suspicions or incidents promptly so that we can investigate and act.

Reports can be made verbally or in writing to management or other designated senior personnel within the business. Individuals raising concerns will be treated with respect and their reports handled sensitively. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith, even if it is not ultimately substantiated.

Where a concern relates to a supplier or third party, we will conduct an appropriate investigation and, if necessary, work with that party to address any issues identified. Serious or unresolved issues may result in the suspension or cessation of the business relationship.

Training and Awareness

We recognise that awareness and understanding are crucial in identifying and preventing modern slavery. Carpet Cleaners Docklands provides relevant information and guidance to managers and employees involved in recruitment, procurement and supplier management, helping them recognise signs of exploitation and understand how to respond to concerns.

We aim to reinforce the message that every individual within the organisation has a role to play in safeguarding human rights and upholding our zero-tolerance stance.

Monitoring, Governance and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the senior management team of Carpet Cleaners Docklands. They are responsible for reviewing risks, approving policies and ensuring that appropriate corrective actions are implemented where required.

This Modern Slavery Statement is reviewed at least annually to reflect changes in legislation, industry guidance, business operations and identified risks. As part of this review, we evaluate the effectiveness of our measures, including supplier oversight, training efforts and reporting mechanisms, and identify areas for improvement.

By continually monitoring our own operations and those of our partners, we aim to strengthen our controls and demonstrate our ongoing commitment to preventing modern slavery and protecting the rights and dignity of all individuals connected to our business.